SHIPPING CONDITIONS

Do you need an order sent to your home or business? We will send it to you via courier company DPD.


Payment: online credit card or quick bank transfer when ordering


Shipping price: 11 eur incl. VAT


Free shipping on orders over 150 eur.


According to the Sales Records Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in case of technical failure, within 48 hours at the latest.


RETURN OF GOODS

Not satisfied with the goods? Send it undamaged and within 14 days of purchase to:

SILVINI s.r.o.

Pražská 239

250 66 Zdiby

Include the invoice and the completed return form you received with your order. We will refund your money immediately. Do not forget to indicate the account number to which you want to send the money.

We will notify you by email when the goods are received back to us.

Returns and claims should be dealt with us exclusively at the following address: reklamace@silvini.com



CLAIMS FOR GOODS

Not satisfied with the quality of the goods? Do you need to complain? Send it back to us at:

SILVINI s.r.o.

Pražská 239

250 66 Zdiby

Include the invoice and the completed return form you received with your order. We will refund your money immediately. Do not forget to indicate the account number to which you want to send the money.

We will notify you by email when the goods are received back to us.

Returns and claims should be dealt with us exclusively at the following address: reklamace@silvini.com

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