Do you need an order sent to your home or business? We will send it to you via courier company DPD.
Payment: online credit card or quick bank transfer when ordering
RETURN OF GOODS POLICY
If you are not completely satisfied with your purchase, we offer a hassle-free return policy within 30 days of the original purchase date. To initiate a return, please send the undamaged goods to our address:
250 66 Zdiby
Please ensure that the invoice and a completed exchange/return form are included in the package. Upon receipt of the returned goods, we will process your refund immediately. It is important to indicate your preferred account number for the refund.
We will notify you by email once we receive the goods to confirm the return process.
PRODUCT RETURNS AND COMPLAINTS
At SILVINI, we strive to ensure that our products meet the highest standards of quality and customer satisfaction. If for any reason you are not happy with your purchase or would like to make a complaint, we offer a straightforward returns policy.
To return a product or make a complaint, please send it to us at the following address:
250 66 Zdiby
Please include the invoice and a completed exchange/return form in the package, along with your account number for a refund. Once we receive the goods, we will notify you by email to confirm receipt.
We value your business and want you to be completely satisfied with your purchase. Please do not hesitate to contact us if you have any questions or concerns about our return policy or products.