SHIPPING CONDITIONS
Do you need an order sent to your home or business? We will send it to you via courier company DPD.
Payment: online credit card or quick bank transfer when ordering
Free shipping!
RETURN OF GOODS
The product does not suit you or you have changed your mind? No problem, with Silvini you can easily return the goods.
The return is always free of charge by DPD courier. You have 30 days to return the goods. Simply follow the steps below:
1) Whether it is a claim for damaged goods or a return of unclaimed goods, pack the clothes in the original or other suitable packaging.
2) Place the completed returns form that you received with your order in your package. Don't forget to include the account number to which we will transfer your money back.
DPD courier
Would you prefer to collect your goods from your home or workplace by DPD courier?
Then simply visit the link www.dpd.cz/silvini and enter the information required to collect your parcel by courier. You choose on which day and at which address the courier should collect the goods.
1) You will receive a text message or an email with the time frame in which the DPD courier will arrive on that day.
2) The courier will bring you a shipping label to put on the parcel and give you a receipt for the goods.
3) The package is then sent to us at Silvini. We will transfer the money for the returned goods back to your account as soon as we receive the parcel.
Returns and claims should be dealt with us exclusively at the following address: reklamace@silvini.com